Cookie Policy

1. Introduction to Cookies

This Cookie Policy explains how BookWell ("we," "us," or "our") uses cookies and similar technologies to recognise you when you visit our Site. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

This policy is part of our main Privacy Policy and should be read in conjunction with it.

Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide reporting information.

Cookies set by us are called "first-party cookies." Cookies set by parties other than us are called "third-party cookies."

2. How We Use Cookies

We use first-party and third-party cookies for several reasons. We have categorised these cookies as follows:

• 2.1 Strictly Necessary Cookies These cookies are essential for you to navigate the Site and use its features, such as accessing secure areas or logging into your account. Without these cookies, the Services cannot be provided. You cannot opt out of these cookies.

• 2.2 Analytics and Performance Cookies These cookies collect information about how you interact with our Site, such as which pages you visit most often and if you encounter any error messages. The information is aggregated and anonymous and is used only to help us improve how our Site and Services work. We use tools like Google Analytics for this purpose.

• 2.3 Functional Cookies These cookies allow our Site to remember choices you make (such as your username or language preference) to provide a more enhanced and personal experience. For example, they can be used to remember your login details so you don't have to sign in every time.

• 2.4 Targeting and Advertising Cookies These cookies are used to deliver advertisements that are more relevant to you and your interests. They track your Browse habits across websites to build a profile of your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns.

3. Third-Party Cookies

In addition to our own cookies, some third parties may set cookies on your device when you visit our Site. These third parties may include analytics providers, advertising networks, and social media platforms.

Third-party services we use may include:

• Google Analytics: To track and report on website traffic and user interaction.

• Facebook Pixel: To measure the effectiveness of our advertising campaigns on the Facebook platform and deliver targeted ads.

These companies use this data in accordance with their own privacy policies. We encourage you to review their policies to understand how they handle your information.

4. Managing Your Consent and Choices

You have the right to decide whether to accept or reject non-essential cookies. You can exercise your preferences in the following ways:

• Our Cookie Consent Tool: When you first visit our Site, you will be presented with a cookie banner where you can provide or withdraw your consent. You can update your preferences at any time by accessing the "Cookie Settings" link, typically found in the footer of our website.

• Browser Settings: Most web browsers allow you to control cookies through their settings. You can set your browser to block cookies or to alert you when a cookie is being sent. Please note that if you block all cookies (including strictly necessary ones), you may not be able to access all or parts of our Site.

• Opting Out of Targeted Advertising: You can opt out of interest-based advertising from many third-party ad networks by visiting resources like the [suspicious link removed] or the DAA’s WebChoices Tool.

5. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about our use of cookies.

6. Contact Us

If you have any questions about our use of cookies or this policy, please contact us at:

Email: info@BookWell.ai

Postal Address: L17, International Towers Three, 300 Barangaroo Ave NSW 2000