Cookies

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  1. Introduction

At BookWell ("we," "us," or "our"), we believe in being clear about how we use your information. This Cookie Policy explains how we use cookies and similar technologies (such as pixel tags and local storage) when you visit our website (https://bookwell.ai) or use our AI Workforce platform (the "Services"). This policy should be read alongside our comprehensive Privacy Policy.

  1. What are Cookies?

Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They are not viruses or malicious code. They are widely used to make websites work ("Essential Cookies") or work more efficiently ("Performance Cookies"), as well as to provide reporting information.

  • First-party cookies are set by BookWell directly.

  • Third-party cookies are set by our partners (e.g., analytics providers like Google or security providers like Auth0).

  1. Cookie Declaration & Categorization

We use Cookiebot to automatically scan, categorize, and manage all cookies on our website in compliance with GDPR and global privacy standards. Cookies are grouped into the following categories:

  • Necessary: Required to enable core site functionality and secure login.

  • Preferences: Allows the site to remember choices you make.

  • Statistics: Helps us understand how visitors interact with the site.

  • Marketing: Used to track visitors across websites to display relevant ads.

  1. Third-Party Technologies

We partner with trusted third-party providers to deliver our Services. You may encounter cookies from:

  • Security & Auth: Auth0 (Okta) – Essential for secure login.

  • Analytics: Google Analytics – For website performance stats.

  • Advertising: LinkedIn Insight Tag / Google Ads – To measure B2B marketing performance. (Used primarily on our public marketing pages, not within the secure banking dashboard).

  1. Your Choices and Control

You have full control over your cookie preferences. Upon your first visit, our Cookiebot consent banner allows you to granularly opt-in or opt-out of non-essential cookies.

You can change or withdraw your consent at any time by clicking the "Cookie Settings" icon located on our website, or by interacting with the dynamic consent status section generated above.

  1. Changes to This Policy

We may update this Cookie Policy to reflect changes in technology or legislation (such as changes to the Privacy Act 1988). Please revisit this page periodically to stay informed.

  1. Contact Us

If you have questions about our use of cookies, please contact:

info@bookwell.ai

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